Modern Apprenticeship Customer Service

SCQF Level 6

SVQ Customer Service at SCQF 6

  • A mixture of on campus classroom attendance and time-tabled online classes along with online learning materials.

Course Content

The SVQ covers communicating in a customer service environment and delivering customer service within best practice guidelines.

Entry Requirements

This SVQ is suitable for individuals who are currently in employment and who wish to obtain a formal qualification.

Course Timetable

28 – 32 weeks

What you Need...

Access to a PC or laptop

SCQF Level 6