Customer Service
(Modern Apprenticeship)

SCQF Level 6

Provided by Dumfries & Galloway College
Provided by Dumfries & Galloway College
An apprenticeship is a period of time during which you are studying for a qualification while being employed. Apprenticeship schemes in Scotland are funded by the Scottish Government and administered by Skills Development Scotland (for more details go to skillsdevelopmentscotland.co.uk )

This Modern Apprenticeship will equip you with customer service skills, which can be used across a wide range of job roles and organisations and provides you with the opportunity to learn about customer service within the best guidelines.

Literature 1

SCQF Level 6

Provided by Dumfries & Galloway College
Provided by Dumfries & Galloway College
Courses will be delivered via time-tabled online classes, using MS Teams, supported with online learning resources in the College's Virtual Learning Environment.

Designed to develop skills of literary analysis and should also encourage an awareness of social and moral concerns, make reasoned judgements about literary texts, plays, poems, novels and short stories

Worldhost – Principles Of Customer Service (People1st)

SCQF Level 6

Provided by Dumfries & Galloway College
Provided by Dumfries & Galloway College
This course will take place in one of the College campuses. There will be social distancing measures in place please contact us for more information.
Courses will be delivered via time-tabled online classes, using MS Teams, supported with online learning resources in the College's Virtual Learning Environment.

This course is aimed at people who are working in a customer service environment. Participants on this programme will gain invaluable skills and techniques that are the fundamentals of service professionalism and will be encouraged to take pride in what they do and where they live.

Pathway to Employment (Volunteering Skills)

Provided by Borders College
Provided by Borders College
Students will access their learning materials online via the College's Virtual Learning Environment or paper-based learning materials This course is self directed but with tutor support so you can learn at your own pace within an agreed timescale.

Volunteering Skills Award at SCQF 3/4/5
Employability Skills
Core Skills

Welding

Accredited Short Course

Provided by Borders College
Provided by Borders College
This course will take place in one of the College campuses. There will be social distancing measures in place please contact us for more information.

Rural short courses (accredited)

PDA Financial Accounting

SCQF Level 7

Provided by Dumfries & Galloway College
Provided by Dumfries & Galloway College
A mixture of on campus classroom attendance and time-tabled online classes along with online learning materials.

The Professional Development Award (PDA) in Financial Accounting offers individuals the opportunity to develop the knowledge and skills required for a financial supporting role within an organisation. The award offers learners the opportunity to attain the Professional Development Award in Financial Accounting.

 

Application to Mathematics Nat 5

SCQF Level 5

Provided by Dumfries & Galloway College
Provided by Dumfries & Galloway College
Students will access their learning materials online via the College's Virtual Learning Environment or paper-based learning materials This course is self directed but with tutor support so you can learn at your own pace within an agreed timescale.

The study of Maths in real-life contexts. It focuses on the areas of finance, statistics, data management, measurement and geometry.

Data Citizenship & Data Science

SCQF Level 4

Provided by Borders College
Provided by Borders College
Courses will be delivered via time-tabled online classes, using MS Teams, supported with online learning resources in the College's Virtual Learning Environment.

This is a National Progression Award for adults who are unemployed and those returning to the workplace this course focussed on Data Citizenship, Data Science and core skills.

Management
(Modern Apprenticeship)

SCQF Level 7

Provided by Dumfries & Galloway College
Provided by Dumfries & Galloway College
Students will access their learning materials online via the College's Virtual Learning Environment or paper-based learning materials This course is self directed but with tutor support so you can learn at your own pace within an agreed timescale.

The Scottish Vocational Qualification (SVQ) in Management at SCQF level 7 allows candidates to demonstrate competence in job-related skills in their particular area of work and expertise. It has been developed to support those working as first line managers, section managers, assistant managers, trainee managers, senior supervisors, and those working in a range of other management positions.

Supervising First Aid for Mental Health

SCQF Level 6

Provided by Dumfries & Galloway College
Provided by Dumfries & Galloway College
This course will take place in one of the College campuses. There will be social distancing measures in place please contact us for more information.

This course builds on the First Aid for Mental Health course and covers a wider range of mental health conditions and goes into detail on the range of therapy and professional support that a person may be given by professional bodies during treatment for a mental health condition.

Awareness of Mental Health

SCQF Level 4

Provided by Dumfries & Galloway College
Provided by Dumfries & Galloway College
This course will take place in one of the College campuses. There will be social distancing measures in place please contact us for more information.

This awareness course is suitable for anyone as who is interested in gaining the knowledge to recognise a suspected mental health condition and the skills to start a conversation and be able to signpost a person towards professional help.

Communication 3

SCQF Level 5

Provided by Dumfries & Galloway College
Provided by Dumfries & Galloway College
Students will access their learning materials online via the College's Virtual Learning Environment or paper-based learning materials This course is self directed but with tutor support so you can learn at your own pace within an agreed timescale.

This online SQA course is designed to develop English language skills at a level of communication which is the minimum required for intermediate posts in business, administration and technician occupations. It is generally considered an equivalent to Standard Grade.